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Return & Refund Policy

Any packages returned to us by USPS with an error code (unclaimed, no such number, insufficient address, etc.) are refunded to you (the customer) immediately, less a 30% restocking fee. You will be notified via email & the return will appear in your account within 24-48 hours. This policy regards all items in the Brightbox product feed. We accept returns within 30 business days. Any questions or concerns regarding this policy can be directed to support@thebrightboxes.com. 

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